Session view
Screen View
Screen View is planned for consent-aware screen sessions that give remote support and collaboration teams controlled visibility, clear participant states, and session records.
Session view
Today's workspace
Focused work
The information and actions appropriate to this module.
Role aware
Platform access follows each person's responsibility.
Illustrative Makerbay Screen View workspace
Product direction
What teams can do with Screen View.
Screen View is planned for consent-aware remote assistance and collaboration sessions with clear participant states and controlled access.
No Screen View implementation has been released in the current application. This section describes the planned experience only.
Capabilities
A focused module, connected to the Platform.
Core concepts
Controlled sessions
Start a session with explicit participant and access states rather than ambiguous remote visibility.
Support context
Give support and operations teams the screen context needed to collaborate on troubleshooting or handoff.
Session records
Maintain an intended activity record of important session events within the Platform audit model.
Intended workflow
- Step 1
A coordinator starts a support or operations session request.
- Step 2
Participants confirm consent and allowed session access.
- Step 3
Authorised people collaborate on the live issue context.
- Step 4
The session closes with the intended activity record.
Platform-controlled roles
Access follows responsibility.
Organisation administrators control Screen View access.
Session coordinators start and manage appropriate support sessions.
Participants control their consent and session state.
Authorised support users access sessions according to their Platform role.